366bd's Privacy Policy

Introduction & Scope

This Privacy Policy ("Policy") applies to the 366bd platform and all related services. When you visit the 366bd website, register an account, play games, or use any service, you share certain information with us. This policy explains what information we collect, why we collect it, and how we use and protect it.

Our goal is to treat your privacy with complete respect. 366bd believes that transparency and trustworthiness are the foundation of a lasting relationship. That is why we are presenting every aspect of our data management practices clearly to you.

The Information We Collect

366bd collects different types of information for various purposes. Below we present them in categories:

2.1 Registration & Identity Information

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)

2.2 Financial Information

• bKash, Nagad, Rocket account numbers
• Bank account details (for bank transfers)
• Transaction history and amounts

We never collect your full bank PIN or password. Financial information is used solely to process deposits and withdrawals.

2.3 Technical & Usage Information

• IP address and device identifier information
• Browser type and operating system
• Pages visited, click patterns, and session duration
• Information collected through cookies and similar tracking technologies

2.4 Gaming Information

• Game play history and betting records
• Win and loss information
• Bonus and promotion usage details
• Responsible gaming monitoring data

Purpose of Data Collection

366bd uses your information only for the following legitimate purposes:

3.1 Account Management & Service Delivery

We use your information to create and maintain your account, verify logins, process deposits and withdrawals, and ensure gaming services. This information is essential to confirm a minimum deposit of ৳200 and a minimum withdrawal of ৳500.

3.2 Identity Verification & Fraud Prevention

Identity verification processes are carried out to protect platform security, prevent financial fraud, and stop account misuse. This is also important for your own protection.

3.3 Communication & Support

Your contact information is used to operate our 24/7 live chat and email support ([email protected]). The support team needs this information to resolve account-related issues quickly.

3.4 Responsible Gaming Monitoring

We monitor your gaming behaviour to identify any early signs of problematic gaming and provide assistance when needed.

3.5 Service Improvement

By analysing usage patterns, we work to improve the platform experience. This analysis is conducted entirely anonymously.

Data Sharing & Disclosure

366bd never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only the necessary information is shared with partners engaged in payment processing (bKash, Nagad, Rocket, bank transfers), technical infrastructure maintenance, and fraud detection services. These partners operate under strict confidentiality agreements.

4.2 Game Providers

Game providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft may receive the minimum information required to operate games. This information remains protected under their own privacy policies.

4.3 Legal Obligations

We may be legally required to disclose information based on a court order or a lawful request from a competent authority. In such cases, only the specific information requested will be provided.

Cookies & Tracking Technologies

Cookies and similar technologies are used to keep the 366bd website running properly.

5.1 Essential Cookies

These cookies are essential for the core functionality of the website. They are used to maintain your login session, verify security, and ensure the platform's basic services. Disabling these cookies may cause the site to not function correctly.

5.2 Functional Cookies

These cookies are used to remember your preferences, such as language selection or game settings. They improve your browsing experience.

5.3 Analytics Cookies

These cookies are used to collect anonymous statistics in order to understand usage patterns on the platform. No individual can be identified from the data collected.

You can control or delete non-essential cookies through your browser settings. However, disabling certain cookies may limit some features of the site.

Data Security Measures

366bd has implemented industry-leading technical and organisational measures to protect your information:

• SSL/TLS Encryption: All data transfers are protected by 256-bit SSL encryption, which guards information against any unauthorised external access.
• Secure Server Environment: Our servers are protected by firewalls and intrusion detection systems.
• Access Controls: Only authorised staff can access your information on a limited basis, and every access is logged.
• Regular Security Audits: Regular security reviews are conducted to identify potential vulnerabilities.
• Password Hashing: All user passwords are stored using strong hashing algorithms — no staff member can view your password directly.
• Two-Factor Verification: An additional verification layer exists for sensitive account changes or large withdrawals.

No system is 100% impenetrable, but we maintain the highest level of effort to protect your information.

Data Retention Period

366bd retains your information only for as long as necessary:

• All account information is retained while the account is active.
• Financial records and transaction history may be retained for a defined period after account closure in accordance with applicable legal requirements.
• Information required for fraud investigations or dispute resolution is kept until the relevant process is complete.
• If consent for marketing communications is withdrawn, the relevant information is deleted or deactivated immediately.

Once the retention period ends, data is securely deleted or anonymised in a way that no individual can be identified.

Your Rights

As a 366bd user, you have the following rights over your own information:

8.1 Right to Access

You may ask us at any time what information we have collected about you and how it is being used.

8.2 Right to Rectification

If any of your stored information is incorrect, you may request a correction. Contact the support team and ask for the necessary changes.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, this right may be limited in cases of legal obligations or ongoing disputes.

8.4 Right to Data Portability

You may obtain a copy of your information from us in a structured, commonly used format.

8.5 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes, particularly in the case of marketing communications.

Protection of Minors

366bd strictly restricts platform use by anyone under the age of 21 ("minors"). We do not knowingly collect personal information from any minor.

If we are informed or reasonably believe that a minor has created an account, we will immediately close that account and delete all associated information. If you believe a minor is using 366bd, please notify us immediately at [email protected].

Policy Changes & Updates

This privacy policy may be updated from time to time due to business requirements, technological changes, or legal requirements.

• A notification will be sent to the registered email address before any significant changes.
• The updated policy will be published on this page with the date of the change clearly stated.
• Continuing to use the platform after a change is considered acceptance of the new policy.
• If you do not agree to the new terms, you may request that your account be closed.

Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 on the website, in Bengali and English

We will process any privacy-related request as quickly as possible. 366bd is always committed to your trust and privacy.